🧱
Commercial Drywall
Light gauge metal framing, drywall hang, tape, mud, and Level 4/5 finish for commercial upfits and tenant improvements. Clean, precise, on schedule.
Construction
⬛
Commercial Tile
Floor and wall tile installation for commercial spaces — lobby floors, restrooms, break rooms, medical offices, and retail. All formats and finishes.
Construction
🏗️
Tenant Improvement Buildouts
The drywall, framing, tile, and finish scope on tenant improvement projects — brought in by the GC, delivered on their schedule, every time.
Construction
🔩
ACT Ceiling Systems
Acoustical ceiling tile installation, grid systems, and specialty ceiling work for commercial tenant upfits and office renovations.
Construction
Fidelity Group LLC | Commercial Upfits & Tenant Improvements | Charlotte NC
🇺🇸 Veteran Owned NC GC #106016
Commercial Tenant Improvements · Drywall & Tile Specialists · Charlotte, NC

Fast Turnover. Zero Surprises. Every Tenant Space.

We're the drywall and tile crew general contractors call when the schedule can't slip. In-house labor, E-Verified technicians, and a track record of hitting the turnover deadline — every time. We fix problems. We give solutions. That's the job.

200+
Projects Completed
10+
Years in the Field
100%
On-Time Turnover
1
Call. We Handle the Rest.
Scroll to discover
Licensed General Contractor
·
Facility Maintenance Partner
·
Facilities Management
·
🇺🇸 Veteran Owned
·
Charlotte, NC
·
24/7 Emergency Response
·
Fully Insured
·
E-Verified Workforce
·
Vetted Subcontractors
Our Service Divisions

One Firm.
Every Upfit.
Done Right.

Commercial tenants and building owners need a contractor who specializes in interior finishes — not a generalist who dabbles. Fidelity Group focuses on drywall and tile for commercial upfits and tenant improvements. Precise work, clean job sites, and a team that understands what it takes to deliver a finished commercial space on time.

01
🏢
Recurring · Proactive
Facilities Management
Here's what most FM companies don't tell you: they're dispatchers. They take your retainer and send whoever's available — and often whoever's cheapest. We're built differently. Our field technicians are E-Verified. Every subcontractor we engage is vetted, licensed, and insured. Our GC license means we understand your building's interior systems — and our drywall and tile crews maintain the same precision standard on every maintenance call.
Monthly Facility Walkthroughs Priority Emergency Response Minor Repair Management Vendor Coordination Capital Planning Janitorial Oversight Annual Budget Reporting
Explore FM Program →
02
🏗️
Subcontractor · Drywall & Tile
Drywall & Tile
The specialty crew general contractors bring in for fast-turnover commercial tenant improvements. In-house labor, E-Verified technicians, and 200+ projects delivered on schedule. No dispatch, no subs-of-subs — just our crew, every time.
Metal Framing & Drywall Commercial Tile ACT Ceiling Systems Flooring & Paint Doors, Hardware & Millwork Lab & Office Renovations Government & Military Facilities
View All Services →
Our Scope, In Detail

Five Trades.
One Deadline.
No Babysitting.

We don't wait around for a super to tell us what's next. We run our scope like it's our own project — because that's the only way to hit a turnover date. This isn't day labor. This is consulting-level production on framing, drywall, mud, and tile. We're not just another sub. We fix problems and give solutions. We mean business.

01
Project Management
We Drive Our
Own Schedule.

Deadline production, not day labor. We build a detailed production schedule for our scope — framing through tile — and we run it ourselves. When a problem shows up on site, we don't stop and wait for direction. We fix it and bring you the solution, not the excuse. If upstream trades slip, we recover time instead of losing it.

✓ Detailed sequencing: framing → rough-in coordination → drywall → mud → tile
✓ Daily production tracking against the master schedule
✓ Direct communication with the GC superintendent — no middlemen
✓ Proactive schedule recovery when upstream trades slip
✓ Weekly progress reporting — you never have to chase us
✓ Deadline treated like it's our own money on the line
02
Framing
Plumb. Level.
Square. Every Time.

Metal stud framing is the foundation every other trade depends on. Sloppy framing costs everyone downstream time and money. We frame it right the first time — no callbacks, no rework.

✓ Metal stud layout and installation to plan
✓ Blocking and backing for doors, fixtures, wall-mounted equipment
✓ Coordination with electrical/plumbing rough-in before walls close
✓ Fire-rated assembly compliance where required
✓ Rough opening accuracy for doors, windows, pass-throughs
✓ Straight, true walls that hold finish flat
03
Drywall
Hung Right.
Ready for Finish.

Board selection and installation matter more than most GCs realize. We match the product to the space and hang it clean — the difference shows up the moment the finish crew starts.

✓ Type X fire-rated, moisture-resistant, and abuse-resistant board selection
✓ Proper fastener schedule for fire-rated assemblies
✓ Clean board layout — minimized seams in high-visibility areas
✓ Coordination with MEP trades before any wall closes
✓ Bulkheads, soffits, and ceiling transitions
✓ Hung tight, straight, ready for tape
04
Mudding & Finish
Level 4. Level 5.
No Callbacks.

Finish level should match how the space will be used and lit. We know the difference — and we deliver the right one the first time, not after a punch list fight.

✓ Tape, bed, and skim to Level 4 or Level 5 finish
✓ Finish level matched to lighting conditions and wall covering
✓ Corner bead, soffit, and bulkhead detailing
✓ Sand and prep — ready for paint, no rework
✓ Punch list accuracy — no trail of touch-ups behind us
✓ Smooth, flat walls under any lighting condition
05
Tile
Floors and Walls
That Hold Up.

Commercial tile takes more abuse than residential. We install it to last — proper substrate prep, the correct product for the space, and clean lines that don't shift in year two.

✓ Floor and wall tile for lobbies, restrooms, break rooms, retail, medical
✓ Substrate prep and waterproofing where required
✓ Porcelain, ceramic, mosaic, and large-format tile
✓ Layout planning to minimize cuts, maximize consistency
✓ Grout selection matched to traffic and maintenance needs
✓ Clean, true lines that hold up under commercial traffic

"This is what we mean when we say we're not just another sub. We bring the same production discipline a construction consultant would — applied to framing, drywall, mud, and tile. Bring us in and stop babysitting your finish trades."

Facilities Management Program

Your Contractor.
Your Maintenance Partner.

The facilities management industry has a dirty secret: most of the big players are just sophisticated dispatchers. They take your monthly retainer, send whoever's available, and when the work is bad — it's the sub's fault. Fidelity Group was built to be the answer to that. Our crews are in-house, E-Verified, and the same people who deliver your tenant improvement are the ones maintaining it after.

❌ The Corporate FM Model
Sign a contract. Get a work order portal.
Stranger dispatched — you've never met them
Work is bad. It's "the sub's fault."
Call back? New account rep. Same problems.
Systems degrade while checks clear
Result: deferred problems, emergency costs
✓ The Fidelity Model
Our crew shows up — not a dispatch list
GC license = we understand what we're fixing
Bryan knows your building by name
Issues caught before they become emergencies
One call. One invoice. One relationship.
Result: protected asset, no surprises
Essential
Small commercial · Under 5,000 SF
Quarterly facility walkthrough + report
Same-day priority response
Minor repairs included (threshold applies)
Annual budget summary
Permit coordination for any required work
Contact for Custom Plan
Most Popular
Professional
Mid-size commercial · 5,000–20,000 SF
Monthly walkthroughs + written reports
4-hour response SLA on critical items
Minor repairs included (higher threshold)
Vendor coordination
Capital improvement planning
Contact for Custom Plan
Enterprise
Multi-tenant buildings · Property owners
Weekly site presence + reporting
2-hour emergency response SLA
Dedicated project manager
Full vendor management
Annual CapEx planning + bid management
Contact for Custom Plan
Who We Partner With
🏢
Property Owners
Commercial building owners who need a reliable maintenance partner after their tenant improvement is complete.
🔑
Property Managers
PM companies managing multiple properties who want one vendor for tenant improvements and ongoing maintenance.
💼
Business Tenants
Companies leasing commercial space who want a facility partner independent of their landlord.
🏗️
General Contractors
GCs who need a specialized drywall and tile sub they can trust on fast-turnover tenant improvement projects.
Complete Service Offering

Drywall. Tile.
Fast Turnover.

Commercial tenant improvements run on the landlord's clock. Every day a space sits unfinished is lost rent. Fidelity Group specializes in the interior finish trades that make or break a TI timeline — precise, in-house, and built for speed without cutting corners.

📋
Facility Walkthroughs
Scheduled inspections with written condition reports. Find problems before they become emergencies.
Facilities Mgmt
⚙️
Preventative Maintenance
Scheduled maintenance programs for building systems, drywall, and finish surfaces. Proactive, not reactive.
Facilities Mgmt
🚨
Emergency Response
Priority response for FM clients. Water intrusion, structural damage, urgent repairs — we pick up.
Facilities Mgmt
🔧
Minor Repairs
Doors, hardware, drywall patches, paint touch-ups, tile repairs — handled on each visit.
Facilities Mgmt
🏢
Vendor Management
We coordinate cleaning, pest control, landscaping, and other vendors so you don't have to.
Facilities Mgmt
📊
Capital Planning
Annual budget planning, CapEx forecasting, and project prioritization for building owners and PMs.
Facilities Mgmt
🏗️
Tenant Improvement Buildouts
The drywall, framing, tile, and finish scope on tenant improvement projects — brought in by the GC, delivered on their schedule, every time.
Tenant Improvements
🏢
Commercial Build-Outs
Interior framing, drywall, and tile scope for commercial build-outs — offices, labs, retail, medical, and industrial spaces.
Tenant Improvements
🧱
Commercial Drywall
Light gauge metal framing, drywall hang, tape, mud, and Level 4/5 finish for commercial upfits and tenant improvements.
Tenant Improvements
⬛
Commercial Tile
Floor and wall tile installation for commercial spaces — lobby floors, restrooms, break rooms, medical offices, and retail.
Tenant Improvements
🔩
ACT Ceiling Systems
Acoustical ceiling tile installation, grid systems, and specialty ceiling work for commercial tenant upfits.
Tenant Improvements
🎨
Painting & Finishing
Interior painting, wall prep, specialty coatings, and finish work for commercial tenant improvements.
Tenant Improvements
🪟
Doors, Hardware & Millwork
Commercial door installation, hardware, frames, access control, and custom millwork for tenant spaces.
Tenant Improvements
🔬
Lab & Office Renovations
Specialized lab renovations, server room builds, and corporate office upfits. Proven track record with enterprise clients.
Tenant Improvements
🎖️
Government & Military Facilities
Federal facility repair and improvement projects. SBVOB certification in progress.
Tenant Improvements
The Fidelity Difference

We Don't Send Someone.
We Show Up.

Here's the problem most GCs run into with drywall and tile subs: unreliable crews, missed schedules, and finish work that doesn't hold up to a punch list walkthrough. When it goes wrong, it becomes the GC's problem — not the sub's.

That's not us. Our drywall and tile crews are in-house. E-Verified. The same people who show up on day one are the ones finishing the punch list.

We're not a sub-for-hire who shows up late and leaves a mess. Every GC we work with gets the same crew, project after project — no rotating cast of strangers, no surprises on the punch list.

We're small enough to actually care about your timeline. Bryan O'Baez isn't managing 40 jobs from a spreadsheet. He knows your project, your deadline, and what's riding on it — and he answers the phone when your PM calls. When something goes sideways on site, we don't wait for permission to fix it. We fix problems and give solutions.

🔨
In-House Crews. Always.
No dispatch. No strangers. Every field technician is E-Verified and every subcontractor is vetted before stepping on a job site.
📋
Same Crew. Every Job.
No rotating cast of strangers. The crew that starts your project finishes it — consistent quality, project after project.
⚡
Fast Turnover. Every Time.
Tenant improvements run on a landlord's clock. We specialize in fast turnover — clean, precise work that hits the deadline without cutting corners.
📞
You Know Who You're Calling.
No service desk. No 48-hour callback window. You call Bryan. He picks up. That's just how we operate.
Clients & Partners

We Specialize In
Fast Turnover
Tenant Improvements.

Commercial landlords and tenants don't have time to wait. Every day a space sits unfinished is lost rent or lost revenue. We've built our drywall and tile process around one goal — hitting the turnover deadline without sacrificing quality.

200+
Projects Completed
10+
Years in the Field
100%
On-Time Turnover Rate
NC·SC
Licensed & Insured
Featured Projects
Commercial · Lab Renovation
Corporate Lab Upfit
Full drywall and framing scope for a corporate lab space renovation — new partition walls, access control integration, and finish work delivered on a tight enterprise timeline.
Government · Facility Repair
Federal Facility Drywall
139 linear feet of drywall replacement and finishing at window unit surrounds for a federal facility — mobilized, executed, and closed out in 3 working days.
Commercial · Tenant Improvement
Office Tenant Buildout
Complete interior TI package — framing, drywall, tile, and ACT ceiling for a commercial office tenant improvement, delivered ahead of the landlord's turnover deadline.
Who We Work With
🏢
Commercial Landlords
🏗️
General Contractors
📐
Architects & Designers
🎖️
Government & Military
Why Fidelity Group

We're Not
Just a Sub.

Most FM and TI companies lose clients because they stop showing up — not because they raise their prices. We built Fidelity Group around one idea: the people who answer your call are the same people who do the work.

🔨
In-House Labor. Always.
The people who show up to your job site aren't strangers from a dispatch list. They're ours — E-Verified, trained, and held to the same standards on every project we build.
🎯
Specialists, Not Generalists.
Drywall and tile is what we do — not one trade among a dozen we juggle. That focus means faster installs, cleaner finishes, and fewer callbacks on the punch list.
📞
You Know Who You're Calling.
No service desk. No work order portal. No 48-hour callback window. You call Bryan. He picks up. That's just how we operate every single day.
🤝
Vetted Subs. Every Time.
Every subcontractor we engage is pre-vetted — licensed, insured, and E-Verified before they touch a job site. We stake our reputation on every person we bring in.
🇺🇸
Built on Military Standards.
Co-founded by Andres Rodriguez — U.S. Air Force veteran, 10+ years of service. Deadlines aren't suggestions. Quality isn't negotiable.
⚡
Fast Turnover. Every Time.
We specialize in commercial drywall and tile — not a dozen different trades. That focus means faster, cleaner, more precise turnover on every tenant improvement.
What Our Clients Say

The Work Speaks.
So Do Our Clients.

🏢 Commercial Client

"Fidelity Group hit our turnover deadline when three other contractors said it wasn't possible. Clean work, on schedule, no surprises."

— Commercial Property Manager, Charlotte NC
🏗️ GC Partner

"Bryan and his crew are our go-to for drywall and tile on every TI project. Reliable, precise, and they never miss a punch list item."

— General Contractor, Winston-Salem NC
🎖️ Government Client

"Professional, on time, and easy to work with. Fidelity Group handled our facility repair project without a single delay."

— Facility Manager, Federal Installation
How We Work

From First Call
To Final Punch List.

01
Initial Call
02
Walkthrough
03
Proposal
04
Permits
05
Build
06
Punch List
Common Questions

Frequently
Asked.

What areas does Fidelity Group serve?
We're based in Charlotte, NC and serve the full Charlotte metro plus Winston-Salem and Fort Mill/Rock Hill SC. For larger commercial and government projects, we travel anywhere in the Carolinas.
What makes Fidelity Group different?
We specialize in drywall and tile for fast-turnover tenant improvements. Our labor is in-house and E-Verified. Bryan O'Baez manages every project personally.
How fast can you turn over a tenant space?
Timeline depends on scope, but fast turnover is our specialty. We'll give you a firm schedule at the walkthrough — and we build a buffer into every bid so surprises don't cost you the deadline.
Are you licensed and insured?
Yes. Fidelity Group LLC holds a North Carolina General Contractor license (#106016) and carries general liability insurance and workers' compensation.
Do you work as a subcontractor to general contractors?
Yes — that's our core business. We're the drywall and tile crew GCs bring in for commercial tenant improvements. In-house labor, E-Verified technicians, and a track record of hitting the turnover schedule on every project.
Do you offer facilities maintenance plans?
Yes — monthly maintenance plans are available for commercial property owners and tenants who want a proactive maintenance partner. Contact us for a custom plan.
Leadership

The Team
Behind It.

Fidelity Group isn't run from a corporate dashboard. It's run by two people who show up, do the work, and stake their name on every project.

"We're not the biggest drywall and tile sub in Charlotte. We're the most reliable one."

Fidelity Group LLC exists because too many subs collect deposits, dispatch strangers, and disappear when the schedule slips. We built Fidelity Group to be the answer to that — in-house labor, licensed and E-Verified crews, an owner who picks up the phone, and drywall and tile work that delivers fast turnover without cutting corners.

Bryan O'Baez - CEO of Fidelity Group LLC
Bryan O'Baez
CEO

Bryan built Fidelity Group from job sites — not a conference room. As a real estate investor and licensed contractor, he understands what a GC needs from a drywall and tile sub: reliability, communication, and a crew that shows up.

He built this company around one principle: fix problems, give solutions, and never make a GC babysit the finish trades. That's not a slogan — it's how every project gets run.

He personally oversees every project. He's your point of contact, and the person who picks up the phone.

Andres Rodriguez - Partner and Director of Finance at Fidelity Group LLC
Andres Rodriguez
Partner & Director of Finance

Andres brings military precision to every project. After 10+ years of service in the United States Air Force, he joined Fidelity Group bringing the same standards of discipline and accountability.

Andres is a licensed real estate investor and the operational backbone of Fidelity Group. When he sets a schedule, it holds.

Tomas Rios
Foreman

Tomas runs the crew on site every day — framing, drywall, mud, and tile, executed to the schedule Bryan and Andres set. No babysitting required. He keeps production moving and flags problems before they cost the job time.

If the crew is on site, Tomas is the one making sure the work matches the standard Fidelity Group is built on.

Request an Estimate

Built for Every Scale. Ready When You Are.

No runaround. No middleman. Tell us your project, your timeline, and your budget — we'll tell you exactly how we can help. Most estimates delivered same day.

Call Bryan Direct
(980) 938-9165
Email for Estimates
estimating@fidelitygroupllc.com
Service Area
Charlotte NC & Metro
Business Hours
Mon–Fri · 7:00 AM – 6:00 PM
Saturday · 8:00 AM – 2:00 PM
⚡ 24/7 Emergency — We Pick Up

No Obligation · Response Within 24 Hours
Let's Get
Your Project Moving.
Fields marked with * are required. We reply within 24 hours.
No spam. No pressure. Bryan reviews every submission personally. Expect a response within 24 hours — usually same day.

Request Received.

Thanks for reaching out. Bryan and the Fidelity Group team will review your project and be in touch within 24 hours. For emergencies, call (980) 938-9165 right now.

Call Bryan Now
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